Studio Policies

We want your experience at EVRY to be seamless. Please take a moment to familiarise yourself with our policies before booking.

Class Reservations

Advance booking is highly recommended.

Classes are available on a first-come, first-served basis.

Waitlisted clients will be automatically added to class if a spot becomes available and will receive a notification.

Cancellation Policy

Classes must be canceled at least 12 hours prior to the scheduled class time.

Late cancellations (less than 12 hours before class) will result in a forfeited class credit.

May incur a $15 late cancellation fee.

No-Show Policy

Loss of class credit for package holders.

$20 no-show fee.

Arrival Policy

Arrive 10–15 minutes before your first class.

Studio doors may be locked once class begins.

Late arrivals may not be permitted for safety and class-flow purposes.

Class Packages

Non-refundable. ​

Expire according to the purchase expiration date. ​​

Cannot be transferred, shared, or redeemed for cash.

Guest Pass Policy

Valid for EVRY Founders (unlimited & lite) only.

​Guests must create an account and complete all required waivers.

​​Unused guest passes do not roll over month to month.

Personal Belongings

EVRY is not responsible for lost, stolen, or damaged items. ​

Leave valuables at home whenever possible.

Studio Etiquette

Silence cell phones during class. ​ Respect fellow members and instructors. ​ Help maintain a clean and welcoming environment. ​

Grip socks are recommended and may be required for certain classes.

​ Our goal is to create a welcoming, inclusive, and respectful space where every body can move, breathe, and become. These policies help us protect the experience for our entire community.

Membership Policies

Memberships are non-refundable and non-transferable.

Memberships automatically renew unless canceled according to membership terms.

Founder Membership rates remain active only while membership remains active and in good standing.

​Membership benefits, discounts, and perks may change or be discontinued at any time.

Membership Freeze Policy

Up to 2 freezes per calendar year.

Requests must be submitted in writing at least 7 days before the freeze start date.

Maximum freeze: 60 days.

Medical documentation may be required for extended freezes.

Founder Membership Partner Benefits

Partner discounts and perks may change, be suspended, or terminated at any time without notice.

EVRY Pilates Studio is not responsible for services, products, policies, or experiences provided by partner businesses.

Health & Safety

Participation is at the client’s own risk. ​​

Consult a physician before beginning any fitness program. ​​

Notify instructors of injuries, pregnancy, surgeries, or medical conditions before class. ​​

EVRY reserves the right to refuse participation if safety concerns exist.

Pregnancy Policy

Physician clearance is recommended before participating. ​

Modifications may be provided, but clients are responsible for exercising within their own comfort and medical limitations.

Photography & Social Media

Photos and videos may occasionally be taken for marketing purposes.

​Entry into the studio constitutes consent to potentially appear in studio content.

Clients may request exclusion by notifying staff before class.

Right to Refuse Service

EVRY Pilates Studio reserves the right to refuse service, suspend memberships, or remove individuals whose behavior is disruptive, unsafe, abusive, or inconsistent with community standards.